eCommerce order fulfillment is a crucial element of your success in online retail. Your order fulfillment partner will manage the entire process from the time the customer clicks ‘buy now’ to then getting their order delivered to them. This article has the key items you need to know about for eCommerce order fulfillment.
If your eCommerce fulfillment doesn’t run on-time, every-time, your web-based business will suffer, no matter how good your products are.
Modern customers demand predictable and accurate order fulfillment. If they get this, they will leave you positive reviews and your business will thrive. As your business grows with a great fulfillment partner by your side, you will save time and money as well.
What Are The Stages of Order Fulfillment?
The first stage of your eCommerce fulfillment is receiving. Before you can fulfill orders from your online sales channels, you need inventory.
The second part is inventory storage, which is also known as warehousing and is the organization and storage of your products. Stage three is order processing, which involves the retrieval of items from where they are stored, “picking and packing,” and getting the order ready to ship.
Then the order is ready for stage four, shipping.
The final stage is returns processing, where if a customer returns an order, you must be prepared to process it.
These eCommerce fulfillment services apply to both business-to-business (B2B) orders as well as business-to-consumer (B2C) orders that are shipped directly to a person’s home.
If you want to outsource some or all of this process, eCommerce fulfillment providers can help your online retail business run seamlessly and act as an extension of your business.
A well-run fulfillment could even help you to expand your business.
If you’re seeking guidance on eCommerce order fulfillment, contact us today to discuss.