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8 Tips To Use Customer Experience Metrics and Their Benefits
As an eCommerce business, you need to regularly ask yourself this question: are you providing a customer experience to be remembered? Are you offering something new to customers that greatly surpasses any product and price found elsewhere? Studies show that more than 85% of buyers are more than willing to pay more for an excellent […]
Getting Rid Of Deadstock
Deadstock is a problem for any e-commerce business. Deadstock means that the stock is not selling and is accruing costs to the company through storage and upkeep. Therefore, deadstock can harm the profit margins of any business. E-Commerce E-commerce businesses can suffer from deadstock by overestimating demand and over-ordering an item. Poor marketing may also […]
eCommerce Automation & The Future
Running an eCommerce store isn’t easy, the industry has become more complex, and rapidly. Just this year alone, the eCommerce industry has experienced rapid growth that forced many online retailers to scale up their operations and move to eCommerce automation. Between managing marketing initiatives, customer service, inventory, order fulfillment, and other areas of your store, […]
Setting Up Your Supply Chain For Growth
By optimizing your supply chain, you can help your eCommerce business to grow. A more efficient supply chain could mean faster shipping times, more cost-effective shipping rates, and better customer service. Below are just a few effective ways to improve your supply chain growth. Use multiple fulfillment centers Having multiple fulfillment centers across […]
Selling On Amazon & Fulfilling Those Orders
Amazon is the world’s biggest eCommerce marketplace. It can be the perfect platform for connecting with customers around the globe and selling your product. Below are just a few golden tips for successful Amazon selling. Optimize product information Providing thorough product information can help to win over the trust of buyers. You should […]
Shipping Insurance. Should You Get It?
It’s tempting to insure every package when you’re first starting in eCommerce. While it may be a wise practice when initially launching your business, there may be some alternatives to consider when debating about using shipping insurance. Learn more about what shipping insurance is to better realize how it can help your business when a […]
Understanding What Retail Fulfillment Means
Retail fulfillment means the assembling and shipping of a customer order. Instead of customers coming to your store to pick items and purchase them, eCommerce merchants check online orders, package the correct products, and then send it off to the customer. Why is retail fulfillment important for online businesses? As an online business, […]
Calculating Order Fulfillment Costs
Managing order fulfillment costs is so important for all eCommerce businesses. However, this can be difficult because you can’t afford to cut any corners. Studies show that 38% of customers wouldn’t use a business again if they had a bad delivery experience. So, no matter how amazing your product is, it’s essential that you […]
When To Switch Order Fulfillment Providers
If you work with a third-party business that fulfills your orders made through your online platforms, you’ll know that it can be quite tough to find the right one. Using an order fulfillment provider is supposed to give you the peace of mind that your customers will get what they’re paying you for. There are […]
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ShipJoy’s founding team all have decades of success in B2B shipping and fulfillment. After seeing what the B2C shipping companies offered to customers, we knew their needs weren’t being met. They deserved something better, something less difficult, something with joy! In walked our CEO Daniel’s dog Joy, and it just clicked–SHIPJOY was born.
We founded ShipJoy because we knew eCommerce entrepreneurs deserved better, and we had the experience to deliver. After building the infrastructure and implementing the best technology, we are proud to offer eCommerce companies complete solutions to streamline their businesses. In doing so, we unlock new growth, slash waste, and maximize your potential. Contact us today to bring more joy into your business.
